Shipments and returns

Shipment of your package

Packages are generally dispatched within 2 days from receiving payment. Items are shipped via UPS with a tracking number and are delivered without the need of a signature. If you prefer a signed guarantee of delivery with UPS Extra, this service is available at an additional cost, so please contact us before choosing this option. Whichever shipment method you choose, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postal costs. Handling fees are fixed, whereas transport fees may vary according to the total weight of the package. We advise you to group your items together in one order. We are unable to group two separate orders and therefore shipment fees will be applied to each individual order. We are not responsible for any damage that might be incurred during shipment, but we will do everything possible to ensure that fragile items are protected.

Boxes are of ample size and strength and your items will be very well-protected.